THE LUX LOOK WELCOMES YOU

📌Makeup

All makeup applications include complimentary temporary false lashes.

The artist supplies all hairstyling and makeup products unless prior arrangement has been reached. 

Coverage of tattoos, scars and other areas will attract a further charge. Prior consultation and arrangement must be made for these prior to the day of booking, as on the day, time may not allow. Coverage of these areas may be provided on the day at the discretion of the artist with the understanding that further charges will apply.

📌Hairstyling

Hairstyling attracts a set fee as outlined in your estimate. Changes to your hairstyling may attract an additional fee to be paid in full on the day of appointment. 

Hairstyling includes any products required including pins, bobby pins, fringe pins, hair padding and finishing products, with the exception of hair extensions.

Should you require blow-drying due to wet hair on the day of your service, an additional fee will be charged. Wet hair may affect the overall styling of the hair and must be dried prior to styling, timing may also be affected, and your stylist is not liable.

📌Payment & Booking Fee

A booking fee is required to secure and reserve your wedding or event date.

Your booking fee is non-refundable and non-transferable.

You are advised to pay your booking fee as soon as possible as quotation, trial, or discussion of your required date does not automatically secure your date. Bookings will not be valid until proof of paid booking fee has been shown to the artist.

Balance of payment owing is required in full on the day of your booking, unless otherwise discussed between yourself and the artist. 

In the instance that your event is postponed in its entirety resulting from, but not limited to, force majeure, acts of god, flooding, cyclone, earthquake, etc, the stylist is entitled to retain the booking fee to cover the costs of delivering administration. And, while every attempt to accommodate the new proposed date will be made, the artist is not required to refund booking fees.

📌Changes to Your Booking

Once your booking has been accepted and confirmed by payment of your booking fee, your booking party numbers cannot be decreased. Full payment of your advised booking number must be made, though you are welcome to find a substitution for your booking shortfall.

Minimum numbers may apply to some bookings, should your booking be for less, you may be required to pay the minimum booking amount.

Extra makeups and hairstyling can be requested on the day; however, these are subject to time constraints and other bookings and are at the discretion of the artist. These must be paid in full on the day of service, no exceptions.

Our stylists will do our utmost to ensure you leave when agreed, if you, your wedding party or booking party member, or other provider cause you to run late, your agreed be-ready time may be affected. Your stylist is not liable for this or any fees incurred due to these situations.

Late fees will apply if you or your party arrives later the agreed and are not available to start makeup or hairstyling at our agreed start time. In the instance that you or your party arrive late, makeup application and hairstyling may be incomplete, and your artist may have to leave prior to all services being complete.

Cancellations can happen and should you cancel your booking within 6 months of your date you will be refunded any payments made with the exception of your booking fee. Cancellations within 3 months of your date will be refunded less 50% of your total fees. Cancellations within 30 days of your booking date will not be refunded.

Payment of your booking fee means you have understood and accept my terms and conditions.

📌Other

You must advise the makeup artist or stylist of possible allergies or skin sensitivities to certain products or their ingredients. (see consultation form) No liability is accepted by the artist arising from allergic reactions or personal injury arising from consenting the use of the products offered in my kit. Failure to advise of allergies or skin sensitivities to certain products or ingredients may result in refusal of service. Failure to advise of infections or conditions that could put other clients at risk may result in legal action and or recovery of costs to replace kits items affected.

Service may be refused should you fail to advise of conditions for you or your booking party such as, but not limited to conjunctivitis, flu, the common cold, school sores (scabies), cold sores (herpes simplex virus), head lice, eyelash mites, and skin infections, or any other contagious/infectious conditions. No refunds will be offered in these instances.

In the instance of workplace restrictions that include but are not limited to global pandemics, ie Co-VID19/Corona virus, where the artist or stylist is forbidden to work due to government restrictions or legislation, payment of the booking fee is required and will be retained to cover administration charges. If your event is moved to a date where the artist or stylist is unavailable, booking fees will be retained as this is not the fault of the artist.

In the event the artist is too ill or tragic circumstances prevent the artist from attending your booking, all efforts will be taken to secure an artist of similar skill & price to complete the booking. If another artist is not available a full refund will be issued.

For health and safety reasons the artist requires a cigarette smoke and vape free environment in which to work.  The artist reserves the right to stop work if they believe the client is inebriated or otherwise under the influence both for the artist and client's safety.

The artist reserves the right to cancel your agreement at any time for any reason and retain your payment and all expenses, if it is due to clients’ and/or client representative's behaviour, actions or inactions. This includes the day of your event. Aggressive, abusive, rude, discriminatory and/or obnoxious behaviour will not be tolerated towards any Mindy makeup or subcontractors.

Payment of your booking fee acknowledges you, the client, has read, understood and agree to the terms and conditions in full